“In the business world, management is always viewed in terms of productivity. Why? Because productivity is the key to the success of the organization and to your future as a manager. Misunderstandings happen because we do not understand that different people have different styles of communication.” -Tony Alessandra
As the world’s most popular behavioural assessment tool DISC offers a simple, practical, easy to remember and universally applicable model. It provides insight into four primary behavioural tendencies and emotions. It explores how these come together in a personal blend of style to create your very own DISC style.
Understand how to adapt your communication to increase sales, team performance and develop key leaders.
Direct and Guarded, Fast-paced and Task-oriented, Focuses on Problems & Challenges, Assertive
Direct and Open, Fast-paced & People-oriented, Focuses on People & Contacts, Persuasive
Indirect and Open, Slow-paced and People-oriented, Focuses on Pace & Consistency, Supportive
Indirect and Guarded, Slow-paced and Task-oriented, Focuses on Procedures & Constraints, Analytical
The DISC Assessment and Report makes it easy to identify and understand our own style, recognise others and cognitively adapt to different styles, and develop a process to communicate more effectively with others.
Understand how to respond to conflict, what motivates you, what causes stress and how you solve problems
Improve working relationships by recognising the communication styles of other team members
Minimize conflict and improve team performance
Develop stronger sales skills by identifying and responding to customer styles
Manage more effectively by understanding the personalities and priorities of employees and team members
Become more self-knowledgeable, well-rounded and effective leaders
People generally make the mistake of assuming that others interact and think the same way they do, and many of us grew up believing in The Golden Rule: treating others the way you would like to be treated. Instead, we encourage another practical rule to live by – what Dr. Tony Alessandra calls The Platinum Rule®: to treat others the way THEY want to be treated.
Understand how to adapt your communication to increase sales, team performance and develop key leaders.
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